FAQ

We offer a wide range of luggage options including 3pc Sets, 4pc Sets, 5pc Sets, Cabin Luggage, Eco-Friendly options, Expandable suitcases, Extra Large Suitcases, Extra-Strong luggage, Hand Luggage, Hold Luggage, Large Suitcases, Lightweight luggage, Luggage Sets, Medium Suitcases, Suitcases, and Underseat luggage.

Yes, we offer eco-friendly luggage options that are designed with sustainability in mind.

Yes, we have a selection of lightweight luggage that is perfect for travelers who want to minimize weight without compromising on durability.

Orders are typically processed within 1-2 business days.

We offer two shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 business days and costs $12.95, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.

Yes, we ship globally, excluding certain areas in Asia and remote regions due to logistical constraints.

Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

You have 15 days from the date of receipt to return or exchange an item, provided it is in its original condition and packaging.

Please contact our customer service team at [email protected] for assistance with returns or exchanges.

We accept Visa, MasterCard, JCB, and PayPal.

Yes, we use secure payment gateways to ensure your payment information is protected.

You can reach our customer service team at [email protected] for any inquiries or assistance.

No, you can place an order as a guest, but creating an account allows you to track your orders and manage your information more easily.

Our company is located at 4926 Carolyns Circle, Dallas, US 75225.

Our website domain is travelgearstorage.com.